Author: Kyle

My name is Kyle M. Brown and I am passionate about solving business problems with new technologies.

Stop repeating the same task by automating with documented processes

Introduction Ever notice that you are performing the same task over and over in your business?  Such as answering the same questions from different employees or customers? Have you ever found yourself working on something and then realized as you are working that you have completed this same task many times in recent memory? Wouldn’t… Continue reading Stop repeating the same task by automating with documented processes

Why do companies suck at customer service after they start growing

This is a rant based on true events. On multiple occasions I have had experiences with a company in its early stages and the customer service is great. They seem to go out of their way to make sure you are satisfied as a customer. However, when that same business starts to generate revenue, the… Continue reading Why do companies suck at customer service after they start growing

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Categorized as business

Sinatra and postgreSQL perform on a heroku stage – tutorial

Objective: To write a short tutorial the uses Sinatra DSL for the backend, is styled with the twitter bootstrap and PostgreSQL for the database and the heroku hosting platform for hosting.This is a branch off of a post about Learning Rails. I branched it because I found Sinatra interesting and wanted to document buildiing a… Continue reading Sinatra and postgreSQL perform on a heroku stage – tutorial

Biggest mistakes of 2013 and goals for 2014

Biggest mistakes of 2013 Waiting too long to start projects. Spending too much time on things that don’t have the best ROI. Trying to find an audience after building a project. Biggest Accomplishments of 2013 Becoming a MicroPreneur lifetime member. Launched an online community for the parents of autistic children Developed 4 mobile games. Started… Continue reading Biggest mistakes of 2013 and goals for 2014