Author: Kyle

My name is Kyle M. Brown and I am passionate about solving business problems with new technologies.

Put your customer support on autopilot with good user documentation

If you own a technical product such as a SaaS app and you have customers, then you should not be a stranger to the term customer support. If you are building one then you should be thinking about customer support. A cornerstone of good technical support is good user documentation. Before I started the development… Continue reading Put your customer support on autopilot with good user documentation

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Speed kills not only in sports but also in tech

The term “Speed Kills” is commonly used in sports analogies when someone has been put at an obvious disadvantage during an event. I am a fan of the NFL and its common to hear someone say, “man, he got burnt” which means that one player has left another a few steps behind as he strides… Continue reading Speed kills not only in sports but also in tech

Remember more. Learn how to delete a note in Evernote.

This is the sixth installment in the series for using Evernote. This weeks topic is “How to delete a note in Evernote” If you missed last weeks post, don’t worry, it was a set of instructions on setting your location for a note in Evernote and you can still read it by clicking or tapping here. NOTE: The steps from a… Continue reading Remember more. Learn how to delete a note in Evernote.

Remember more. Learn how to set your location for a note in Evernote.

This is the fifth installment in the series for using Evernote. If you missed last weeks post, don’t worry, it was a set of instructions on editing a note in Evernote and you can still read it by clicking or tapping here. NOTE: The steps from a previous weeks post (How to add a new note in Evernote) will… Continue reading Remember more. Learn how to set your location for a note in Evernote.